/* Public contact / support ticket page */
.aya-support-v2 {
  background: #f6f5f2;
  padding: 40px 0 64px;
}

.aya-support-v2__wrap {
  max-width: 1120px;
  margin: 0 auto;
  padding: 0 16px;
}

.aya-support-v2__head {
  margin-bottom: 28px;
}

.aya-support-v2__head h1 {
  font-size: clamp(1.75rem, 3vw, 2.25rem);
  font-weight: 800;
  margin: 0 0 10px;
  color: #111827;
}

.aya-support-v2__head p {
  margin: 0;
  color: #6b7280;
  max-width: 640px;
  line-height: 1.55;
}

.aya-support-v2__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
}

@media (min-width: 992px) {
  .aya-support-v2__grid {
    grid-template-columns: minmax(0, 1fr) 320px;
    align-items: start;
  }
}

.aya-support-v2__card {
  background: #fff;
  border-radius: 16px;
  border: 1px solid #ebebeb;
  box-shadow: 0 8px 30px rgba(17, 24, 39, 0.04);
  padding: 28px 24px 32px;
}

.aya-support-v2__label {
  display: block;
  font-weight: 700;
  font-size: 14px;
  margin-bottom: 12px;
  color: #111827;
}

.aya-support-v2__topics-fieldset {
  border: 0;
  margin: 0 0 24px;
  padding: 0;
}

.aya-support-v2__topics {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.aya-support-v2__topic {
  display: inline-flex;
  align-items: center;
  border: 1px solid #e5e7eb;
  background: #fff;
  border-radius: 999px;
  padding: 10px 16px;
  font-size: 14px;
  font-weight: 600;
  color: #374151;
  cursor: pointer;
  transition: border-color 0.15s, box-shadow 0.15s, color 0.15s;
  margin: 0;
}

.aya-support-v2__topic-input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
  width: 0;
  height: 0;
}

.aya-support-v2__topic:hover {
  border-color: #c3073f;
}

.aya-support-v2__topic.is-active {
  border-color: #c3073f;
  color: #c3073f;
  box-shadow: 0 0 0 1px #c3073f;
}

.aya-support-v2__fields {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}

@media (min-width: 640px) {
  .aya-support-v2__fields--split {
    grid-template-columns: 1fr 1fr;
  }
}

.aya-support-v2__field label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 6px;
  color: #374151;
}

.aya-support-v2__field .form-control {
  border-radius: 10px;
  border: 1px solid #e5e7eb;
  padding: 12px 14px;
  font-size: 15px;
}

.aya-support-v2__field textarea.form-control {
  min-height: 160px;
  resize: vertical;
}

.aya-support-v2__submit {
  width: 100%;
  margin-top: 20px;
  border: none;
  border-radius: 999px;
  background: #c3073f;
  color: #fff;
  font-weight: 700;
  font-size: 16px;
  padding: 14px 20px;
  cursor: pointer;
}

.aya-support-v2__submit:hover {
  background: #a10635;
  color: #fff;
}

.aya-support-v2__fineprint {
  margin-top: 12px;
  font-size: 12px;
  color: #9ca3af;
  text-align: center;
}

.aya-support-v2__aside-card {
  border-radius: 16px;
  padding: 22px 20px;
  margin-bottom: 16px;
}

.aya-support-v2__aside-card--dark {
  background: #111827;
  color: #f9fafb;
}

.aya-support-v2__aside-card--dark h2 {
  font-size: 16px;
  font-weight: 700;
  margin: 0 0 16px;
  color: #fff;
}

.aya-support-v2__channel {
  display: flex;
  gap: 12px;
  margin-bottom: 16px;
}

.aya-support-v2__channel:last-child {
  margin-bottom: 0;
}

.aya-support-v2__channel i {
  font-size: 20px;
  margin-top: 2px;
  opacity: 0.9;
}

.aya-support-v2__channel a {
  color: #fff;
  font-weight: 700;
  text-decoration: none;
}

.aya-support-v2__channel small {
  display: block;
  color: #d1d5db;
  font-size: 12px;
  margin-top: 2px;
}

.aya-support-v2__aside-card--light {
  background: #fff;
  border: 1px solid #ebebeb;
}

.aya-support-v2__aside-card--light h2 {
  font-size: 15px;
  font-weight: 700;
  margin: 0 0 12px;
}

.aya-support-v2__faq a {
  display: block;
  color: #c3073f;
  font-weight: 600;
  font-size: 14px;
  margin-bottom: 10px;
  text-decoration: none;
}

.aya-support-v2__faq a:hover {
  text-decoration: underline;
}

.aya-support-v2__help-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-top: 8px;
  color: #c3073f;
  font-weight: 700;
  font-size: 14px;
}

/* Admin support ticket detail thread */
.aya-support-thread {
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin: 20px 0;
}

.aya-support-thread__msg {
  border-radius: 12px;
  padding: 14px 16px;
  font-size: 14px;
  line-height: 1.55;
  max-width: 92%;
}

.aya-support-thread__msg--customer {
  background: #f3f4f6;
  align-self: flex-start;
}

.aya-support-thread__msg--staff {
  background: #ecfdf5;
  border: 1px solid #a7f3d0;
  align-self: flex-end;
}

.aya-support-thread__meta {
  font-size: 11px;
  color: #6b7280;
  margin-bottom: 6px;
}

.aya-admin-v2-support__status-cards {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 20px;
}

@media (min-width: 768px) {
  .aya-admin-v2-support__status-cards {
    grid-template-columns: repeat(5, minmax(0, 1fr));
  }
}

.aya-admin-v2-support__status-card {
  display: block;
  text-decoration: none;
  background: #fff;
  border: 1px solid #ebebeb;
  border-radius: 12px;
  padding: 14px 16px;
  color: inherit;
  transition: border-color 0.15s, box-shadow 0.15s;
}

.aya-admin-v2-support__status-card.is-active {
  border-color: #c3073f;
  box-shadow: 0 0 0 1px #c3073f;
}

.aya-admin-v2-support__status-card span {
  display: block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #6b7280;
}

.aya-admin-v2-support__status-card strong {
  display: block;
  font-size: 28px;
  font-weight: 800;
  margin-top: 4px;
  color: #111827;
}