For Event Organizers
The issue you're experiencing is likely due to the use of your organizer-registered phone number for purchasing a ticket. Our system recognizes the phone number linked with your event organizer account, and when this same number is used for ticket purchases, it is identified as an organizer's account, not an attendee's. This can lead to certain restrictions, such as not receiving SMS confirmations for ticket purchases.
To effectively test your event and its ticketing process, we recommend using a different phone number, one that is not associated with your organizer account. This approach allows you to experience the event as an attendee, ensuring that you can assess and optimize the ticketing process from their perspective.
For further assistance or any other queries, feel free to reach out to our support team. We're here to help make your event a success!