Requesting a Payout Before Your Event Ends: What You Need to Know

Requesting a Payout Before Your Event Ends: What You Need to Know

At Ayatickets, we understand the importance of accessing your ticket sales revenue to manage event-related expenses. As an event organizer, you can request a payout at any time during your sales campaign, even before your event day.

Can I Request a Payout Before My Event Is Over?

Yes, you can easily request a payout before your event day.


Important Things to Note Before Requesting a Payout

  1. Ticket Sales Will Stop for That Event Date: Once you request a payout, ticket sales for that specific event date will stop. Attendees will no longer be able to purchase tickets for that event date.

  2. Payout Processing Time: Payouts are usually processed within 24-48 hours.

It's crucial to understand that sales for the particular event date will cease immediately after you request a payout.

What to Do Next

To continue selling tickets for the same event after requesting a payout, follow these simple steps:

  1. Edit Your Current Event: Access your event through the web or the Ayatickets Organizer App.

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  2. Add a New Event Date: Since you will no longer have access to edit the previous event date (you will see a notification indicating this), scroll down and click on "Add a New Event Date".

    after+adding+another+event+date.PNG


    Add+a+new+event+date.PNG

  3. Enter Event Details: Input the same details as before, including the date, time, ticket types, prices, etc.

    Adding+a+new+event+date.PNG

  4. Update and Publish: Click on "Update Event Details" or "Update and Publish" to make your event live again.


Benefits of Adding a New Event Date

  • Same Event URL: Your event URL remains unchanged.
  • Same USSD Code: Your event USSD code stays the same.
  • Enhanced Tracking: When checking event statistics, you will see two different event dates for the same event, allowing for better sales tracking and analysis.

If you have any questions, please do not hesitate to contact the Ayatickets Support team via email or phone. We're always here to help.



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