Testing Your USSD Code as an Organizer: Best Practices and Guidelines

Testing Your USSD Code as an Organizer: Best Practices and Guidelines

As an event organizer, ensuring the smooth operation of your USSD code for ticket purchases is crucial. However, there are important guidelines to follow when testing your USSD code to avoid common issues, particularly the use of your own phone number associated with your account.

Why You Should Avoid Using Your Own Phone Number

Using your own phone number for test purchases can cause complications. The primary reason is that your phone number is already associated with your organizer account. When you use the same number for test transactions, it can interfere with the ticket delivery system, potentially causing tickets not to be delivered correctly. This can lead to confusion and errors in your event management process.

Best Practices for Testing Your USSD Code

  1. Use a Different Phone Number: Always use a different phone number for testing your USSD code. This ensures that your organizer account and the test transactions remain separate, preventing any delivery issues.

  2. Create a Test Account: If possible, create a separate test account with a different phone number. This allows you to simulate the ticket purchasing process without affecting your main account.

  3. Document the Process: Keep a detailed record of your test transactions. Documenting each step helps you track any issues that arise and makes it easier to troubleshoot and resolve them.

  4. Monitor Transactions: Monitor the transactions closely during the testing phase. Check if the tickets are delivered correctly and if the transaction details are accurately reflected in your organizer dashboard.

  5. Seek Feedback: If you have a team, involve them in the testing process. Multiple perspectives can help identify potential issues that you might have missed.

Steps to Perform a Test Purchase

  1. Prepare Your Test Phone: Ensure you have a phone with a different number ready for the test.

  2. Initiate the USSD Code: Dial the USSD code associated with your event on the test phone.

  3. Follow the Purchase Steps: Go through the ticket purchasing steps as a regular customer would. Make sure to note any discrepancies or issues that arise.

  4. Verify Ticket Delivery: Check if the ticket is delivered correctly to the test phone. Ensure all details are accurate and the process is smooth.

  5. Review the Dashboard: Log in to your organizer dashboard and verify that the test purchase is recorded correctly. Check for any anomalies or errors.

Conclusion

By following these guidelines and best practices, you can ensure that your USSD code works flawlessly, providing a seamless experience for your event attendees. Remember, the key is to keep your organizer account and test transactions separate to avoid any delivery issues.

For more detailed information and additional tips on managing your events, feel free to Learn more.



You did not find an answer to your inquiry? Let us know and we will be glad to give you further help
CONTACT US