Help center · Organizing an event

How to create an event waitlist before tickets go on sale

Ayatickets · Organizers

Event waitlist

A waitlist (ticket alerts) lets fans leave their email or phone while your event is in coming soon mode. When you open sales, Ayatickets can notify them automatically.


When to use a waitlist



  • You announced a concert, conference, or party but tickets are not on sale yet.

  • You schedule your ticket launch for a future date and time.

  • You want to build demand on WhatsApp, Facebook, or radio before launch day.


Before you start



Steps



  1. Open My events → ⋯ → Advanced settings for your event.

  2. Under When tickets go on sale, choose Schedule for later and set your sales start date and time (see the platform timezone note on the page).

  3. Turn on Enable ticket alerts (wishlist) while coming soon.

  4. Optional: add a heading and message attendees will see on the event page.

  5. Click Save.

  6. Copy the public page link and share it on social media and with your community.

  7. When you are ready to sell, either wait for the scheduled time or open sales manually from Advanced settings / your organizer tools.


View subscribers


When people join the waitlist, the count appears on Advanced settings. You can Download CSV from that screen to export emails and phone numbers.


Tips



  • Turn off the waitlist once tickets are on sale — it is only for the coming-soon period.

  • Pair with Advanced settings overview if you also need a private link or password.


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